Thank you for shopping at Gadgets Shop. We want to ensure your complete satisfaction with your purchase. If you are unsatisfied with your purchase, we’re here to help.
Returns
Product Return Eligibility:
Defective, Damaged, or Incorrect Items: We gladly accept returns, free of charge, for defective items or damaged upon arrival or if you received the incorrect item.
Change of Mind: For returns due to a change of mind, the buyer is responsible for return shipping costs. However, we do accept these returns to ensure customer satisfaction.
Return Process: Please contact us via our Contact Us page to initiate the return process. You may be asked to provide photographic evidence of the issue.
Time Frame: You have 14 days from the date you received the item to return.
Return Shipping: We will provide further instructions on how and where to return the item.
Return shipping cost: We will bear the cost if the item is defective or damaged upon arrival or if you received the incorrect item. For any other reasons, the buyer is responsible for the shipping cost.
Refunds
Time Frame: You have 14 days from the date you received the item to request a refund.
Refund Process: Once our warehouse receives your item, we will inspect it and notify you that we have received your returned item. We will notify you of the status of your refund after inspecting the item within 24 hours.
Refund Method: If your return is approved, we will initiate a full refund to your original payment method within 2 days. The timing of the refund can vary based on your payment method.
Exchanges
- Product Exchange: We do not accept exchanges.
Contact Us
If you have any questions on how to return your item to us or any clarification regarding any of our policies, get in touch via the Contact Us page.